The high frequency of utilization of the hospital ED by patients seeking care for non-emergent dental conditions provided the impetus for Mercy Health, Ohio’s largest healthcare provider, to develop strategic approaches to pain management and the opioid crisis by creating a definitive care concept, an evidence-based pain management curriculum, a substance abuse screening tool, and strategic utilization of the electronic medical record to track inappropriate prescribing profiles to alert and educate prescribers relative to best practices. (1 CE Credit)